{"id":1298,"date":"2025-08-18T22:57:55","date_gmt":"2025-08-18T19:57:55","guid":{"rendered":"https:\/\/batel.com.tr\/?page_id=1298"},"modified":"2026-04-13T14:58:38","modified_gmt":"2026-04-13T11:58:38","slug":"warranty-conditions","status":"publish","type":"page","link":"https:\/\/batel.com.tr\/en\/garanti-sartlari\/","title":{"rendered":"Warranty Terms"},"content":{"rendered":"<p><section id=\"bt_bb_section6a64023b2f050\" class=\"bt_bb_section bt_bb_color_scheme_11 bt_bb_layout_boxed_1200 bt_bb_vertical_align_top bt_bb_background_overlay_dark_solid bt_bb_top_spacing_extra_large bt_bb_bottom_spacing_large bt-dark-skin\" style=\"; --section-primary-color:#ffffff; --section-secondary-color:#181818;\" data-bt-override-class=\"null\"><div class=\"bt_bb_background_image_holder_wrapper\"><div class=\"bt_bb_background_image_holder btLazyLoadBackground\"  data-background_image_src=\"https:\/\/batel.com.tr\/wp-content\/uploads\/2020\/10\/post_12.jpg\" data-parallax-zoom-start=\"1\" data-parallax-zoom-end=\"1\" data-parallax-blur-start=\"0\" data-parallax-blur-end=\"0\" data-parallax-opacity-start=\"1\" data-parallax-opacity-end=\"1\" style=\" background-image: url(&#039;https:\/\/batel.com.tr\/wp-content\/plugins\/bold-page-builder\/img\/blank.gif&#039;);\"><\/div><\/div><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-6 col-xl-6 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in zoom_out animate\" style=\"; --column-width:6;\" data-width=\"6\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><header data-bb-version=\"5.4.2\" class=\"bt_bb_headline bt_bb_dash_top bt_bb_size_medium bt_bb_align_inherit\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_medium&quot;,&quot;def&quot;:&quot;medium&quot;}}\"><h1><span class=\"bt_bb_headline_content\"><span><br \/><br \/>\n  WARRANTY TERMS<\/span><\/span><\/h1><\/header><\/div><\/div><\/div><div  class=\"bt_bb_column col-xxl-6 col-xl-6 bt_bb_vertical_align_top bt_bb_align_right bt_bb_padding_40 bt_bb_animation_fade_in zoom_out animate\" style=\"; --column-width:6;\" data-width=\"6\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section><section data-bb-version=\"5.4.2\" id=\"bt_bb_section6a64023b318b2\" class=\"bt_bb_section bt_bb_layout_boxed_1200 bt_bb_bottom_spacing_medium\"  data-bt-override-class=\"{&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;}}\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row\"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"4.9.1\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.9.1\"  class=\"bt_bb_text\" ><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400; color: #000000;\"><strong>1.<\/strong> All parts of the product, including the entire unit, are covered by our company\u2019s warranty against defects arising from design, material, and workmanship.<\/p>\n<p style=\"font-weight: 400; color: #000000;\"><strong>2.<\/strong> In the event that the product malfunctions within the warranty period, the time spent in repair shall be added to the warranty period. The maximum repair time for the product is 30 working days. This period begins from the date the malfunction is reported to the service station, or, if no service station is available, to one of the seller, dealer, agency, representative, importer, or manufacturer.\n\nIf the malfunction of an industrial product is not resolved within 15 working days, the manufacturer or importer is obliged to allocate another industrial product with similar features for the consumer\u2019s use until the repair is completed.<\/p>\n<p style=\"font-weight: 400; color: #000000;\"><strong>3.<\/strong> If the product fails within the warranty period due to material, workmanship, or assembly faults, the repair shall be carried out free of charge, without claiming any fee under any name such as labor cost, replaced part cost, or any other charge.<\/p>\n<p style=\"font-weight: 400; color: #000000;\"><strong>4.<\/strong> The product shall be replaced free of charge in the following cases:\nIf, within one year from the delivery date and within the warranty period, the same malfunction occurs more than twice or different malfunctions occur more than four times, resulting in continuous inability to benefit from the product;\nIf the maximum repair period is exceeded;\nIf, in the absence of a service station, it is determined by a report issued by one of the seller, dealer, agency, representative, importer, or manufacturer that the repair of the malfunction is not possible.<\/p>\n<p style=\"font-weight: 400; color: #000000;\"><strong>5.<\/strong> Failures arising from use contrary to the instructions stated in the user manual are not covered by the warranty.<\/p>\n<p style=\"font-weight: 400; color: #000000;\">&nbsp;<\/p>\n<p style=\"font-weight: 400; color: #000000;\">\u00a0\u00a0&nbsp;<\/p>\n<p style=\"font-weight: 400; color: #000000;\">\u00a0\u00a0&nbsp;<\/p>\n<p style=\"font-weight: 400; color: #000000;\"><strong>6.<\/strong> For any disputes that may arise regarding the warranty certificate, application may be made to the General Directorate for the Protection of Consumers and Competition under the Ministry of Industry and Trade.<\/p>\n<p style=\"font-weight: 400; color: #000000;\"><strong>7.<\/strong> \u00a0\u00a0\u00a0&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"color: #1d76c4; font-weight: bold;\">BATEL ELEKTROMEKANI\u0307K SAN. VE TI\u0307C. A.\u015e.<\/p>\n<p><strong>Address :<\/strong> AOSB 10001 Sokak No:13 \u00c7i\u011fli, 35620 \u0130ZM\u0130R\/TURKEY<br \/>\n<strong>Tel :<\/strong> +90 232 376 76 90<br \/>\n<strong>Fax :<\/strong> +90 232 376 76 91<br \/>\n<strong>Email :<\/strong> <a href=\"mailto:info@batel.com.tr\">info@batel.com.tr<\/a><br \/>\n<strong>Website :<\/strong> <a href=\"https:\/\/batel.com.tr\/en\/\" target=\"_blank\" rel=\"noopener\">www.batel.com.tr<\/a><\/p>\n<p style=\"font-weight: 400; color: #000000;\"><em>August 2025 - Revision 1<\/em><\/p>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section><\/p>","protected":false},"excerpt":{"rendered":"<p>Uniquely deploy cross-unit benefits with wireless testing procedures. Collaboratively build backward-compatible relationships whereas tactical paradigms. Compellingly reconceptualize compelling outsourcing whereas optimal service.<\/p>","protected":false},"author":1,"featured_media":585,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1298","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/batel.com.tr\/en\/wp-json\/wp\/v2\/pages\/1298","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/batel.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/batel.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/batel.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/batel.com.tr\/en\/wp-json\/wp\/v2\/comments?post=1298"}],"version-history":[{"count":13,"href":"https:\/\/batel.com.tr\/en\/wp-json\/wp\/v2\/pages\/1298\/revisions"}],"predecessor-version":[{"id":2486,"href":"https:\/\/batel.com.tr\/en\/wp-json\/wp\/v2\/pages\/1298\/revisions\/2486"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/batel.com.tr\/en\/wp-json\/wp\/v2\/media\/585"}],"wp:attachment":[{"href":"https:\/\/batel.com.tr\/en\/wp-json\/wp\/v2\/media?parent=1298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}